Privacy Policy
At VAPLOS, we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data across our global operations.
Section 01
Privacy Policy Overview
Who We Are
VAPLOS is a vape manufacturer headquartered in Shenzhen, China, with global operations spanning 50+ countries. We manufacture disposable vape devices and prefilled vaping products, serving distributors, wholesalers, retailers, and brand owners worldwide.
Scope of This Policy
This Privacy Policy applies to all VAPLOS digital properties, including our website, partner portals, and any services provided through our 11 overseas teams. It governs how we handle personal data from visitors, business partners, and customers globally.
Our Core Privacy Principles
Section 02
Data Collection
We collect only the data necessary to deliver our services, process your inquiries, and improve your experience with VAPLOS.
Personal Identification Data
Collected when you register, inquire, or partner with us
Usage & Technical Data
Automatically collected when you browse our website
Communication Data
Data shared through direct communication with our team
How We Use Your Data
- Process wholesale inquiries, OEM/ODM orders, and partnership applications
- Provide customer support and respond to inquiries from our global teams
- Send relevant product updates, catalogs, and promotional communications (with consent)
- Analyze website performance and improve user experience across our digital platforms
- Comply with legal obligations and regulatory requirements in countries where we operate
Section 04
Your Rights
Under applicable data protection laws including GDPR and POPIA, you have the following rights regarding your personal data.
Right to Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Correct inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Object
Object to the processing of your data for direct marketing or profiling.
Right to Portability
Receive your data in a structured, machine-readable format for transfer.
Right to Restrict
Request restriction of processing while a dispute is being resolved.
How to Exercise Your Rights
To submit a data rights request, contact our Data Protection Officer via email at privacy@vaplos.com. We will respond within 30 days of receiving your request. You may be asked to verify your identity before we process the request.
Section 05
Contact Information
Have questions about this Privacy Policy or how we handle your data? Reach out to our dedicated privacy team.
Headquarters
VAPLOS Technology Co., Ltd.
Shenzhen, Guangdong Province, China
Africa Flagship
VAPLOS Johannesburg
Johannesburg, South Africa
Still Have Questions?
Our privacy team is available to assist you. We typically respond within 1-2 business days. For urgent data protection matters, please mark your subject line as "URGENT: Privacy Request".
Response within 1-2 business days
VAPLOS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.